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Frequently Asked Questions

  • WHEN WILL MY ORDER BE SHIPPED?
    Explore our delivery options and associated costs for each country using the following link. Upon completing your purchase, expect an email confirming your order along with a tracking link. While we strive for swift delivery, please note that in rare circumstances, there may be delays in receiving your order. Generally, orders are delivered within 2-5 business days. Should you have any questions regarding the delivery status of your order, please don't hesitate to contact us via email at info@petitelotus.com.
  • IS IT POSSIBLE TO MODIFY OR CANCEL MY ORDER?
    For any adjustments or cancellations to your order, kindly reach out to us at info@petitelotus.com. We're here to help you with your purchase and ensure your satisfaction!
  • WHERE CAN YOU FIND THE RIGHT SIZE?
    To determine the size for your little one, we recommend consulting our size charts. If the size falls between two sizes, we recommend going for the larger size. For personalized advice, you can always email us at info@petitelotus.com; we're here to assist you in making the right choice.
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